Privacy Policy for the ShieldUp App

This privacy policy applies to the mobile application ShieldUp, available on Google Play at: https://play.google.com/store/apps/details?id=ro.creditmad.shieldup

The developer of the application is ShieldUp (MAD COMPUTERS SRL), a legally registered entity in Romania.

Data Controller Information

MAD COMPUTERS SRL
Address: Str. General Dragalina no. 31, Ap. 2, Craiova, Dolj County, Romania
Registration number: J16/553/2012
VAT Code: 14705168
Phone: +40 721 332 842
Email: creditmad@yahoo.com

Data Protection Officer (DPO):
ENM CONSULTING 2017 SRL, Craiova
Phone: +40 767 452 404
Email: nicolae196352@yahoo.com

Legal Compliance

In accordance with the provisions of Regulation (EU) 2016/679 (GDPR) and Law 506/2004 on the processing of personal data and the protection of privacy in the electronic communications sector, MAD COMPUTERS SRL, as data controller, is obliged to process personal data provided by users in a secure manner and only for the stated purposes.

Data Collected by the ShieldUp App

The ShieldUp application may collect and process the following personal data, depending on the features used:

• Identification data (name, email, phone number – if provided)
• Location data (if permission is granted by the user)
• Device technical data (model, OS version, unique identifier)
• Activity and error logs

The application is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with data, please contact us.

Purpose of Processing

The data is used for:

• Operating the application and providing services
• Improving application performance
• Securing user accounts and preventing abuse
• Fulfilling legal obligations

Legal Basis

Data processing is based on:

• Performance of a contract (app terms and services)
• User consent
• Legitimate interests (security, analytics)
• Legal obligations

Data Recipients and Transfers

All personal data is confidential and will not be disclosed to third parties, except for service providers strictly necessary for the app to function properly. Data will be processed in accordance with Regulation (EU) 2016/679. The data will be stored as long as you are a customer of MAD COMPUTERS SRL. You have the right to access, rectify, erase, restrict, or oppose the processing of your personal data, and the right to data portability and not to be subject to automated decision-making, in accordance with Articles 15-22 of GDPR. You may exercise these rights by submitting a signed written request to the Legal Department of MAD COMPUTERS SRL.

Data Retention Period

Your data will be retained for as long as you are an active user or as required by legal obligations. Upon request, the data will be deleted or anonymized.

Your Rights

Under GDPR, you have the following rights:

• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to data portability
• Right to object
• Right not to be subject to automated decision-making

If any of the information we hold about you is incorrect, or to exercise your rights, please contact us as soon as possible at creditmad@yahoo.com

Contact

MAD COMPUTERS SRL
Phone: +40 746 597 566
Email: creditmad@yahoo.com